ZENTISE

Product

ZentiseTALK

Sales & support voice AI that converts callers

Built for revenue and service desks. Talk answers product questions, qualifies pipeline, runs renewals, and hands off to humans—while ZentiseHealth covers clinics and hospitals.

Talk to our team

Impact

What you get

Outcomes we design for—not features listed in a brochure.

More pipeline captured

Never miss an inbound lead after hours—agents qualify and book meetings into your CRM.

Faster support containment

Routine FAQs and order status resolved on the phone so agents focus on exceptions.

Coaching from real calls

Transcripts, tags, and sentiment feed sales and CX leaders—not guesswork.

Capabilities

What we deliver

Explore each area—scope, capabilities, and how we typically implement it for clients.

4 capability areas — scroll or use arrows

01

Sales qualification agents

Turn inbound interest into booked meetings without waiting for a rep.

  • BANT-style qualification flows
  • Demo and callback booking
  • Product FAQ handling
  • CRM opportunity creation

Talk is optimized for commercial conversion—not patient scheduling or clinical intake.

02

Support & success voice

Deflect repetitive tickets while protecting escalation paths.

  • Order and account FAQs
  • Priority routing by issue type
  • Warm transfer to specialists
  • After-hours coverage with summaries

Customers get answers fast; your team sees every unresolved case with context.

03

Outbound & collections

Paced dials for follow-ups, renewals, and payment nudges.

  • Lead nurture dials
  • Renewal and upsell prompts
  • Payment reminder campaigns
  • Quiet hours and pacing controls

Keep pipelines warm without burning your list—or your brand.

04

CRM sync & analytics

Every conversation lands where revenue ops can use it.

  • Transcripts and auto summaries
  • Disposition and intent tags
  • Sentiment and drop-off signals
  • CRM / helpdesk write-back

Coaching and forecasting come from calls that actually happened.

Fit

Who it’s for

  • Sales teams that lose leads to missed or after-hours calls
  • Customer support desks drowning in repetitive phone FAQs
  • Collections and renewal teams needing paced outbound voice
  • Multi-brand businesses that want one commercial phone experience

Engagement deliverables

  • Sales and support voice agents configured
  • CRM field mapping and telephony setup
  • Script and escalation playbooks
  • Pilot conversion/containment report
  • Admin training and monitoring dashboard

Approach

How we implement

A staged approach so your team adopts without disrupting day-to-day work.

01

Revenue & support map

Map lead stages, support intents, escalation rules, and CRM fields that must update.

02

Agent & script design

Brand voice, objection handling, compliance phrases, and human handoff criteria.

03

CRM & telephony pilot

Connect numbers, calendars, and CRM; pilot on one queue or campaign.

04

Scale campaigns

Expand outbound sequences, tune containment rates, and roll to more lines.

Next step

Ready to go deeper?

Tell us about your current tools and goals—we’ll map a practical rollout and demo the modules that matter most.

Related

Contact us